One of our hosting suppliers will be performing a network maintenance in the Sydney datacentre on Sunday 16th July between 04:00 AM AEST and 05:00 AM AEST.
During this time, clients may experience service interruption accessing our ControlNow product for the APAC region.
Thank you for your patience during this time.
We have been notified by one of our technology service providers of a planned critical maintenance on their systems to address a recently identified security vulnerability.
During this maintenance some services will have brief disruption. Console access and alert processing are not impacted
Below is a schedule of the planned maintenance window with features impacted
02/03/15 10:00 – 00:00 GMT : Remote Backgound Management EMEA
04/03/15 04:00 – 12:00 GMT : Remote Backgound Management US
04/03/15 14:00 – 16:00 GMT : Remote Backgound Management ANZ
We apologize for the inconvenience
The ControlNow team
We are preparing to switch to new server infrastructure for the Australian GFI Cloud instance.
This will be done in the night from Tuesday 7th October to Wednesday 8th October.
13:00 UTC / 14:00 BST
00:00 AEDT/ 23:30 ACDT / 23:00 AEST / 21:00 AWST /
We are aware of ongoing issue to access the Cloud console
We are investigating the problem and we will keep you updated
We apologize for the inconvenience caused
UPDATE: The access to the console is restored.
The GFI Cloud team