ControlNow: Scheduled Maintenance, Saturday 8th July

We’re planning to perform database maintenance to ControlNow on Saturday, 8th July. The work will affect ControlNow dashboard access for up to 30 minutes. Details of the maintenance window are below. As is our normal practice, the work will be performed out of office hours to minimise disruption.

The maintenance schedule is as follows:

  • Europe – 10:00pm to 2:00am CEST – up to 30 minutes
  • North & South America – 2:00am to 6:00am EDT – up to 30 minutes
  • Hong Kong & Asia Pacific – 9:00pm to 1:00am AEST – up to 30 minutes

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ControlNow Scheduled Maintenance, Feb 11th

We’re planning to perform systems maintenance to ControlNow on Saturday, 11th February. The work will affect ControlNow Dashboard access in the Asia Pacific region. Other regions are not affected. As is our normal practice, the work will be performed out of office hours to minimise disruption.

The maintenance schedule is as follows:

  • Australia / Asia Pacific – 9:00pm to 1:00am AEST, Feb 11th

During this time, we’ll be performing essential maintenance to our firewalls. We expect downtime of up to one hour within this window, at which point the ControlNow Dashboard won’t be available.

Services on end-point devices, including Managed Antivirus, Patch Management and Web Protection are not affected and will continue to perform as normal during this period.