Release update – Windows 10 support

Hi,

Today we finished a service release for ControlNow. The server updates have already been deployed in US and APAC, and EMEA will be done tonight. The agents updates are underway and to reduce bandwidth they will be staggered over the next 72 hours.

This release is to add support for Windows 10. Since the release of Windows 10, there have been reports in ControlNow that devices upgrading to Windows 10 would encounter issues in regards to Antivirus and Patch Management not working. This releases adds support for devices using Windows 10 and ensuring that Antivirus and Patch Management still have their services running after upgrading to Windows 10.

Included in this release are the following:

BUFGIX: Windows 10 devices are being reported as Windows 8
BUGFIX: Windows 8 Pro is reported as Windows 8
BUGFIX: Windows 10 upgrade disables Antivirus
BUGFIX: Windows 10 upgrade disabled Patch Management
BUGFIX: After upgrading to Windows10, Antivirus cannot be removed leaving device in intermediate state.
BUGFIX: Devices reporting to be incompatible with Web Protection after upgrading to Windows10

Regards,

The ControlNow Team