ControlNow – Firewall exceptions

With the release of ControlNow we will be modifying our server URLs as well as the upload URLs that the agents use for communications. If you require special configurations for your Firewall setup in order to block or allow specific URLs, please refer to the following knowledge base article.

http://support.controlnow.com/articles/SkyNet/firewall-exceptions-required

There is logic in place to ensure that devices running on Windows XP will continue to communicate with the existing upload URLs (as Windows XP devices are not able to use the new SSL certificates). There is also logic that ensures that if a device can’t connect to the new upload URLs, that they should fall back on the existing upload URLs.

Kind regards,

The ControlNow team