Brief outage in ANZ

There has been a problem causing a short outage in our Australian data centre. The log rotate job of 2 servers failed and as a consequence our agents and console were not able to connect to them. The Development Operations team were notified and were able to quickly restore service.

The time and duration of the outages are below. Times are in AEST.

For ANZ1 the outage was from 03:33 to 03:41 => 8 minutes. Console and Agent communication.
For ANZ2 the outage was from 03:17 to 03:33 => 16 minutes. Agent communication.

The Cloud team apologise for any inconvenience this may have caused.