We’re working to solve some scalability issues in the US after the 1.18 release last Thursday. We have moved our agent and feature update downloads to a CDN which has helped the servers keep up with demand. We’re in the process of commissioning more hardware and at the same time looking for other areas for improvement in the GFI Cloud Application and Database.
We apologize for any inconvenience these delays are causing. As we deliver performance improvements they will be posted here.